CAD/CAM discussion forum > CAD > upgrade from ZWCAD 2012 to ZWCAD+ 2012, is it free?

upgrade from ZWCAD 2012 to ZWCAD+ 2012, is it free?

Rank: 1

Bwana

Newbie

posts: 20

Registered: 2009-3-4

Message 1 of 10

 upgrade from ZWCAD 2012 to ZWCAD+ 2012, is it free?
01-08-2012 01:37 . am | View his/her posts only
Does my license for ZWCad2012 cover the upgrade to ZWCad2012+ too ? My dealer wants me to pay for the upgrade from 2012 to 2012plus despite the fact that my license is for the year 2012. I do not understand the logic because it is now August, there are 5 months left for 2012.

Rank: 5Rank: 5

Jenny

posts: 25

Registered: 2012-2-11

Message 2 of 10

01-08-2012 09:14 . am | View his/her posts only
hi setq, ZWCAD+ has a new engine, it has more powerful APIs and more ability for complicated work. Here are some information about ZWCAD+.
http://www.zwsoft.com/products/zwcad+.html

Rank: 1

Bwana

Newbie

posts: 20

Registered: 2009-3-4

Message 3 of 10

01-08-2012 02:47 . pm | View his/her posts only
Thank you Jenny I understand all that but my question was if my 2012 licence covers PLUS as well. If not then it means I have to pay for 2 licences in one year. Both 2012 and PLUS were released in 2012 and there's 5 months left.

Rank: 5Rank: 5

Daniel

posts: 278

Registered: 2012-6-6

Message 4 of 10

01-08-2012 05:52 . pm | View his/her posts only
Hi.

In short reply, YES, you have to pay for the upgrade. PLUS is a totally new version compared with ZWCAD 2012, the license you bought for ZWCAD 2012 is for the version(and below), not for this year.

Actually we just want to release our New-age product to the public earlier so users can benefit from it. You can wait until the end of this year, then make the upgrade. You can also upgrade now to enjoy the new version earlier, we just leave the choice to users to make their own decision.

And the next version (ZWCAD+ 2013) will also be expected to release around August next year.(one year later from now on)

Rank: 1

Filip

Newbie

posts: 47

Registered: 2012-4-17

Message 5 of 10

02-08-2012 12:23 . am | View his/her posts only
Post Last Edit by filipv8882 at 2012-8-2 00:35

I understand what you are saying, but that's just not fair.
Has the management that has decided that even tried using Zwcad+ seriously?

Rank: 1

Bwana

Newbie

posts: 20

Registered: 2009-3-4

Message 6 of 10

02-08-2012 03:05 . am | View his/her posts only
Of course it is not fair. It is also dishonest. My licence agreement conditions clearly state that the licence is for the year 2012, covering all upgrades up to December 31 2012. However, if ZWSoft decides to play the game this way, there's not much we can do. This is the reason that people resort to software piracy. Long live the hackers and dongle busters !

Rank: 1

DDWZW

Newbie

posts: 142

Registered: 2011-11-23

Message 7 of 10

02-08-2012 10:50 . am | View his/her posts only
Hi all,
the license is exactly for the software product ZWCAD2012, but not for all the products you'd like to use in the year of 2012.
the product ZWCAD+ is the next ZWCAD, which is not the same product as the ZWCAD2012. Please be informed that the license is for a specified product but not for a period of time, atctually it's permanent if you paid.

refer to the license agreement for details.

Rank: 5Rank: 5

Daniel

posts: 278

Registered: 2012-6-6

Message 8 of 10

02-08-2012 11:57 . am | View his/her posts only
Of course it is not fair. It is also dishonest.My licence agreement conditions clearly state that the licence is for the year 2012, covering all upgrades up to December 31 2012 ...
setq Post at 2012-8-2 03:05


Actually, in our official End User License Agreement, there is no such commitment like "the licence is for the year 2012, covering all upgrades up to December 31 2012 ", because the license is permanent, which covers all upgrade patches on the product ZWCAD 2012, and you can use it not only in year 2012. If it is the agreement you made with the local reseller, please contact them directly and ask for free upgrade to ZWCAD+.

And ZWSOFT would also like to help you contact the reseller to know the detailed information, if you provide your contact(Nation, Email, Phone) and license info (License code, purchase date, product version, reseller name)

Rank: 1

Bwana

Newbie

posts: 20

Registered: 2009-3-4

Message 9 of 10

02-08-2012 01:39 . pm | View his/her posts only
There may be no commitment to this effect in YOUR agreement, but the one I signed with my dealer is for the year 2012. In all my correspondence pertaining to the upgrade was referred to as ZW2012+, same as we had in 2009 with the products 2009 and 2009i. My dealer also informed me that until about two months ago, the 2012 licence covered 2012 and 2012+, but when I was ready to pay I was informed that ZWSoft is not prepared to honour the undertaking anymore. It's misleading, if not dishonest.

Be that as it may, ZWSoft is in the driving seat, if we wish to use the product we obey their rules or go somewhere else. Such are the rules of the free market.

Rank: 1

DDWZW

Newbie

posts: 142

Registered: 2011-11-23

Message 10 of 10

02-08-2012 02:49 . pm | View his/her posts only
Thank you for your information and patience. The sales would follow this up.
See also