CAD/CAM discussion forum > CAD > Dongle activation

Dongle activation

Rank: 2

Liviu

Assistant Engineer

posts: 14

Registered: 2011-7-14

Message 1 of 8

 Dongle activation
25-08-2014 04:08 . am | View his/her posts only
Unable dongle activation in Windows 8.1.
The USB Key is correct inserted in computer.

I need you answer asap.
Clipboard02.jpg
2014-8-25 04:02

Rank: 5Rank: 5

Jan Pajerchin

ZWCAD Reseller

posts: 67

Registered: 2011-5-21

Message 2 of 8

25-08-2014 09:13 . pm | View his/her posts only
Post Last Edit by Pajerchin at 2014-8-25 21:15

...many HW/SW reasons

If there is everything OK with you computer (HW+SW) & if you don't have old type of Dongle

...there is not any reason for any problem

Rank: 2

Liviu

Assistant Engineer

posts: 14

Registered: 2011-7-14

Message 3 of 8

25-08-2014 10:00 . pm | View his/her posts only
Reply 2# Pajerchin

I installed Windows 8.1 two months ago and it worked ZWCAD 2014 last day I had to reinstall Windows 8.1 and it does not work on ZWCAD 2014 :(

Rank: 5Rank: 5

Jan Pajerchin

ZWCAD Reseller

posts: 67

Registered: 2011-5-21

Message 4 of 8

25-08-2014 10:17 . pm | View his/her posts only
If you have installed for example ZWCAD+ 2014

and if you have installed next one ZWCAD on the same computer - for example ZWCAD+ 2015 Beta
and later if you uininstalled ZWCAD+ 2015 Beta - this process uninstalled also drivers for your HW dongle

You need to reinstall ZWCAD+ 2014 again - because the dongle drivers are installed only together with ZWCAD installation

...I hope that above written is your problem.

Rank: 8Rank: 8

Jenny

Super Moderator

posts: 510

Registered: 2013-5-6

Message 5 of 8

28-08-2014 09:40 . am | View his/her posts only
Post Last Edit by Jenny_ZWCAD at 2014-8-28 09:43

hi, please try to install the newest dongle drivers:

For 32 bit: InstDrv_32bit.rar (303.18 KB)


For 64 bit: InstDrv_64bit.rar (342.76 KB)


if the problem still happen, please let me know.

Rank: 5Rank: 5

Jan Pajerchin

ZWCAD Reseller

posts: 67

Registered: 2011-5-21

Message 6 of 8

28-08-2014 02:18 . pm | View his/her posts only
Jenny,
Are the drivers you provided above designated for old type of dongle or for a new type of dongle ?
...as I know it is for old one donge. Am I right ?

Thanks

Rank: 2

Liviu

Assistant Engineer

posts: 14

Registered: 2011-7-14

Message 7 of 8

29-08-2014 03:58 . am | View his/her posts only
Post Last Edit by liviu_petreus at 2014-8-29 04:00

Reply 5# Jenny_ZWCAD


Yes! now it is ok! :)

Thanks Jenny

Rank: 8Rank: 8

Jenny

Super Moderator

posts: 510

Registered: 2013-5-6

Message 8 of 8

03-09-2014 09:44 . am | View his/her posts only
Reply 6# Pajerchin

hi Jan, yes, these dongle drivers are for old type of dongle, the new type of dongle doesn't need driver, we began to use new type of dongle long time ago, so we removed the dongle driver from ZWCAD+. If the user use old type of dongle to activate ZWCAD+, they need to install the dongle driver manually.
See also