Message 1 of 6
Maybe someone could help me with following problem.
I installed ZWCAD 2011 on Windows 8. The test version works fine. The problem started when I tried to activate it with hardware USB key. The activation windows shows empty ID field ( as the key was not connected ).
I tried with few different drivers. The device manager shows me drivers of the key installed properly.
I also tried with 32bit and 64bit version - no difference.
I also tried trial version of ZWCAD 2012 and ZWCAD+. All of them show empty ID flield on the activation screen.
Do you have any ideas what else I could try?
For me it looks like the drivers for the hardware key are not compatible with Windows 8. Has anyone succeed in installation on Windows 8?
Message 2 of 6
This looks like a genuine support question.
We had similar issues with ZW3D 2011 in combination with older dongles.
We had to run an upgrade program in order to get them to work again.
I think you can drop your question at firstname.lastname@example.org , although this may be the mail address for ZW3D only.
But the support people behind this address can help you to get to the right people
Message 3 of 6
Message 4 of 6
For the case you discribed , please try this driver : Rockey4ND.rar (29.66 KB)
decompress this attachement to get a dll file, put this dll file in the installation path.
ZWCAD+ will release SP1 weeks later which will fix this problem.
Message 5 of 6
Message 6 of 6
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