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Return license manually, did not receive respone email

    
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florin3109

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posts: 7

Registered: 2013-4-24

Message 1 of 11

 Return license manually, did not receive respone email
25-04-2013 08:43 . pm   |   View his/her posts only
Hi Guys

I got Prof 2009i and Prof 2011 (both are stand alone soft activation) and need to change my comp, i can only use offline activation (via xml file).

i have returned both off my zwcad licenses by email and didn't received any answer what should i do next ?

Thx

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Jenny

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Registered: 2013-5-6

Message 2 of 11

06-05-2013 05:01 . pm   |   View his/her posts only
Reply 1# florin3109


hi,


It may be one-day delay, have you received it now? If not, please send again to
register@zwcad.com.

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florin3109

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posts: 7

Registered: 2013-4-24

Message 3 of 11

07-05-2013 02:47 . pm   |   View his/her posts only
Reply 2# Jenny_ZWCAD
HI

I heave sent again the emails and still no answer till now,

the email need to heave a specific title... ?

thx

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Jenny

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posts: 541

Registered: 2013-5-6

Message 4 of 11

08-05-2013 09:39 . am   |   View his/her posts only
Reply 3# florin3109


The title doesn't matter. It might has something to do with the mail server.

Did you send by the email of your forum account? I just added your email address to the safe senders list, please send your file to register@zwcad.com again.

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florin3109

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posts: 7

Registered: 2013-4-24

Message 5 of 11

08-05-2013 01:53 . pm   |   View his/her posts only
ok i heave sent them again today.
1st - subject "FID__3007de11_12fe8ef8d2e__76c0_request"
2nd - subject "FID__4a2a695c_1249ed4c06b__4774_request"
thx

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Jenny

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posts: 541

Registered: 2013-5-6

Message 6 of 11

09-05-2013 09:07 . am   |   View his/her posts only
Reply 5# florin3109


hi, got it, pls check the response mail. :)

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florin3109

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posts: 7

Registered: 2013-4-24

Message 7 of 11

09-05-2013 03:20 . pm   |   View his/her posts only
got it .

thx

now i just sent the request for activation on new computer.

thx agean

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florin3109

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posts: 7

Registered: 2013-4-24

Message 8 of 11

13-05-2013 10:35 . pm   |   View his/her posts only
hello ,

i got the same problem with activation file, can you plz check ?

thx

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Jenny

Super Moderator

posts: 541

Registered: 2013-5-6

Message 9 of 11

14-05-2013 08:44 . am   |   View his/her posts only
Reply 8# florin3109


pls PM to me with the sender's mail address.

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Jenny

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posts: 541

Registered: 2013-5-6

Message 10 of 11

15-05-2013 09:17 . am   |   View his/her posts only
hi,

We found your email, the local foxmail took it as spam mail, pls wait for the response.

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florin3109

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posts: 7

Registered: 2013-4-24

Message 11 of 11

15-05-2013 01:41 . pm   |   View his/her posts only
k, thx

you can close the topic now.
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