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Re-installation of existing software

    
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Rank: 1

Paul

Newbie

posts: 2

Registered: 2012-4-13

Message 1 of 5

 Re-installation of existing software
10-12-2013 07:29 . pm   |   View his/her posts only
Help please - I've had to reload my ZW Cad software onto a new machine, due to the old machine having a hard drive melt down!

However, i have installed the software, but when it asks fort the License, i've inserted the license code, but it is rejecting it.

Any help please on how to re-activate my existing licence.

The United Kingdom reseller we bought the software off, zw software, no longer exists.

Thanks,

Paul

Rank: 5Rank: 5

Jan Pajerchin

ZWCAD Reseller

posts: 84

Registered: 2011-5-21

Message 2 of 5

10-12-2013 08:47 . pm   |   View his/her posts only
Perhaps you should provide more info:

- Your ZWCAD Version
- Do you use the dongle with licence code ? ...or an activation code for activation via internet ?

Rank: 8Rank: 8

Jenny

Super Moderator

posts: 538

Registered: 2013-5-6

Message 3 of 5

11-12-2013 12:13 . pm   |   View his/her posts only
Reply 1# pnewsome2233

Hi Paul, our sales representative will contact you soon, please pay attention to your email inbox. As Jan said, we need the information of your ZWCAD version, license types and license code, please talk to our sales representative about these.

Rank: 1

Paul

Newbie

posts: 2

Registered: 2012-4-13

Message 4 of 5

11-12-2013 07:15 . pm   |   View his/her posts only
Hi, my existing software is 'ZwCAD 2012 Standard version Licences', we have 6 licences.

I am trying to re-install one using the original key-code for the license via the internet.

Licence code is - DRR3-V9J7-NZK4-AGKH-****-****


Thanks,


Paul

Rank: 8Rank: 8

Jenny

Super Moderator

posts: 538

Registered: 2013-5-6

Message 5 of 5

12-12-2013 11:50 . am   |   View his/her posts only
Reply 4# pnewsome2233


Thanks for the information.

BTW, please don't post your license code in public.
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