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Problems with ZWCAD with Windows 8.1 upgrade

    
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jeffbeck6207

Newbie

posts: 3

Registered: 2013-4-26

Message 1 of 5

 Problems with ZWCAD with Windows 8.1 upgrade
28-07-2014 11:54 . pm   |   View his/her posts only
My computer upgraded to Windows 8.1, and my ZWCAD stopped working. I removed the software, and went back to my e-mail when I purchased your software, and the download button in that e-mail returned an error message. I went directly to ZWSOFT.com to sign on with my userid and password, downloaded the software, and not it's asking me to activate the trial version. Can you e-mail me a link to the download I purchased? Or if you have any other fixes let me know. My e-mail is jeffbeck@omnienvironmental.net, which is also my userid. Thanks.

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jeffbeck6207

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posts: 3

Registered: 2013-4-26

Message 2 of 5

28-07-2014 11:57 . pm   |   View his/her posts only
... had a typo in that message, it should have read, 'now it's asking me...'

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Jenny

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posts: 538

Registered: 2013-5-6

Message 3 of 5

30-07-2014 11:31 . am   |   View his/her posts only
Post Last Edit by Jenny_ZWCAD at 2014-7-30 11:33

hi, please try to troubleshooting by this way: delete the folder in this path "C:\ProgramData\FLEXnet", and then activate ZWCAD+ again.
If it still doesn't work, please let me know.

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jeffbeck6207

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posts: 3

Registered: 2013-4-26

Message 4 of 5

30-07-2014 10:24 . pm   |   View his/her posts only
Reply 3# Jenny_ZWCAD

I do not have a folder named ProgramData on my C drive.

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Jenny

Super Moderator

posts: 538

Registered: 2013-5-6

Message 5 of 5

31-07-2014 11:42 . am   |   View his/her posts only
Reply 4# jeffbeck6207

Please fill in attached form and send to the local reseller, after the application is verified by the local reseller and sent to us, we will reset your license code and then you could activate again.
Reset_ZWCAD_Plus_License_Application.doc (112.5 KB)
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