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ZWCAD2012 crash

    
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Rank: 1

terryamk

Newbie

posts: 1

Registered: 2011-12-7

Message 1 of 2

 ZWCAD2012 crash
18-08-2014 04:42 . pm   |   View his/her posts only
Hi, our company is using ZWCAD2012 and a user gets the follow error message (see attached screenshot) when opening a drawing.
The first few lines of the crashreport is:
ZWCAD VERNUM: 2011.10.30(17176).
ZWCAD caused an Unknown exception type (0xc015000f)
in module ntdll.dll at 0023:77e94671.

Exception handler called in ExceptionAttacher.cpp - AfxWinMain.
Error occurred at 8/18/2014 10:02:52.



The computer was bought about 2 years with i7-CPU, 4GB, independent display card. The error appears more often after reinstallation of the software. The software installation file comes from ZWCAD staff.

What is the possible cause? The ZWCAD staff just advised me to buy ZWCAD+2014.

Thanks.
Terry

Rank: 5Rank: 5

Jan Pajerchin

ZWCAD Reseller

posts: 84

Registered: 2011-5-21

Message 2 of 2

19-08-2014 02:42 . pm   |   View his/her posts only
Is it a problem of any DWG file ?
If yes - Do you open drawing from local HD or from NETwork ?

If it is a problem only of few DWG Files - What have you already tried to solve this issue ?
- Have you tried to recover drawings ?

Provide more info please...
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