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Dongle activation

    
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Rank: 2

Liviu

Assistant Engineer

posts: 16

Registered: 2011-7-14

Message 1 of 6

 Dongle activation
25-08-2014 04:08 . am   |   View his/her posts only
Unable dongle activation in Windows 8.1.
The USB Key is correct inserted in computer.

I need you answer asap.
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2014-8-25 04:02

Rank: 4

Jan Pajerchin

Senior Engineer

posts: 165

Registered: 2011-5-21

Message 2 of 6

25-08-2014 09:13 . pm   |   View his/her posts only
Post Last Edit by Pajerchin at 2014-8-25 21:15

...many HW/SW reasons

If there is everything OK with you computer (HW+SW) & if you don't have old type of Dongle

...there is not any reason for any problem

Rank: 2

Liviu

Assistant Engineer

posts: 16

Registered: 2011-7-14

Message 3 of 6

25-08-2014 10:00 . pm   |   View his/her posts only
Reply 2# Pajerchin

I installed Windows 8.1 two months ago and it worked ZWCAD 2014 last day I had to reinstall Windows 8.1 and it does not work on ZWCAD 2014 :(

Rank: 4

Jan Pajerchin

Senior Engineer

posts: 165

Registered: 2011-5-21

Message 4 of 6

25-08-2014 10:17 . pm   |   View his/her posts only
If you have installed for example ZWCAD+ 2014

and if you have installed next one ZWCAD on the same computer - for example ZWCAD+ 2015 Beta
and later if you uininstalled ZWCAD+ 2015 Beta - this process uninstalled also drivers for your HW dongle

You need to reinstall ZWCAD+ 2014 again - because the dongle drivers are installed only together with ZWCAD installation

...I hope that above written is your problem.

Rank: 4

Jan Pajerchin

Senior Engineer

posts: 165

Registered: 2011-5-21

Message 5 of 6

28-08-2014 02:18 . pm   |   View his/her posts only
Jenny,
Are the drivers you provided above designated for old type of dongle or for a new type of dongle ?
...as I know it is for old one donge. Am I right ?

Thanks

Rank: 2

Liviu

Assistant Engineer

posts: 16

Registered: 2011-7-14

Message 6 of 6

29-08-2014 03:58 . am   |   View his/her posts only
Post Last Edit by liviu_petreus at 2014-8-29 04:00

Reply 5# Jenny_ZWCAD


Yes! now it is ok! :)

Thanks Jenny
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