Message 1 of 5
We are currently refreshing our old servers OS to MS Windows Server 2012 R2
We would like to decommission the MS Windows Server 2003 R2.
The product we had is: ZWCAD+ 2014 Network.
It seems that after installing this ZWCAD_Plus_2014_SP1_NetworkLicensesManager_ENU.msi to the server, LMtools does not show up.
Is there any new version of the NetworkLicenses Manager for us to download?
Message 2 of 5
Message 3 of 5
Appreciate your help on it.
As we are not able to contact the distributor for support, we would like to request for your help.
The LMTOOLS Has been installed and configured.
Before returning the licenses to ZWCAD, I would like to clarify and check with you on the procedures.
From the old server,
In the License Manager under the operations, there is a Repair and Return.
The ZWCAD_PRO/12.0 has a Repair flagged.
Should I still need to repair it?
I tried to Repair it but encountered this error on the portal.
Lastly, Is it straightforward to just return the licenses from the old server to ZWCAD server and activate again at the new server?
Message 4 of 5
Yes, there is no need to repair the license and just to stop the license configuration in LMTools, and then return the license. After that, the license code will be available in new server. If there any problem encountered, feel free to tell us.
Message 5 of 5
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