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Right mouse button problem

    
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bartek8964

Assistant Engineer

posts: 13

Registered: 2017-1-16

Message 1 of 8

 Right mouse button problem
25-02-2017 08:55 . pm   |   View his/her posts only
Post Last Edit by bartek8964 at 2017-2-25 22:51

ZWCAD 2017, SP 2.0. The right mouse button often does not respond. For example, I want to draw a line and when I want it to finish, I have to click right mouse button two times or more. The same problem is with ESC button. I have to press ESC few times to unselect objects. (sometimes I must scroll window and then press ESC to unselect). I hope You can repair the problem, because this is very irritating.

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Jeffrey_ZWCAD

posts: 420

Registered: 2015-6-9

Message 2 of 8

27-02-2017 09:07 . am   |   View his/her posts only
Reply 1# bartek8964


Hi Bartek, Thanks for the details, what is the setting in the right-click customization? Does it happen all the time, even with a new drawing, or happen after long time works? Thanks
2017-02-27_9-04-30.png
2017-2-27 09:05

Rank: 2

bartek8964

Assistant Engineer

posts: 13

Registered: 2017-1-16

Message 3 of 8

27-02-2017 01:17 . pm   |   View his/her posts only
The settings are the same like in the picture above. It happens always, in new drawings, old drawings and after seconds of working. Try to draw few lines in a row and finish it with the right mouse button, do it three, four times and You will see. I've changed miliseconds but it didn't help.

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bartek8964

Assistant Engineer

posts: 13

Registered: 2017-1-16

Message 4 of 8

03-03-2017 04:05 . pm   |   View his/her posts only
Hi Jeffrey.
Did You find the cause of the problem?

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Jeffrey_ZWCAD

posts: 420

Registered: 2015-6-9

Message 5 of 8

06-03-2017 10:56 . am   |   View his/her posts only
Reply 4# bartek8964


Hi Bartek, We have tried several times but did not reproduce it. Do you think we can take a team viewer to check on your computer? You can contact me via Skype: live:hejunhui or mail hejunhui@zwcad.com

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bartek8964

Assistant Engineer

posts: 13

Registered: 2017-1-16

Message 6 of 8

04-04-2017 03:40 . pm   |   View his/her posts only
ZWCAD 2017, SP 3.0. The right mouse button still often does not respond.

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Jeffrey_ZWCAD

posts: 420

Registered: 2015-6-9

Message 7 of 8

05-04-2017 10:32 . am   |   View his/her posts only
Reply 6# bartek8964


Hi Bartek, We still have not reproduced this issue yet. What is the OS and language version are you using? Do you have any other PC to test? Does it happen to the other PC as well? If possible, we can take a team viewer to check.
Thank you!

Rank: 2

bartek8964

Assistant Engineer

posts: 13

Registered: 2017-1-16

Message 8 of 8

05-04-2017 12:19 . pm   |   View his/her posts only
I'm using ZWCAD 2017 PL Standard, Windows 10, 64 bit. Lots of people from polish zwcad forum have the same problem. Maybe it's problem with the system. About using team viewer I'll write You by email.
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