Message 1 of 6
Just as an aside here to you guys in China. I see on the ZW site that support is available by email. If you ever switch to that here and I can't pick up the phone and call for support when I am having a job stopping problem you can count me out. I am already having problems in cam that were'nt there before and this is not inspiring confidence on my end. Don't know if you care but I do.
I will post updates on this as time permits.
Message 2 of 6
Message 3 of 6
I take offense. You of all people know that you can pick the phone up and talk to us any time you want. I have 3 different email addresses, 2 phone numbers (that you know), skype and the online chat. Why put comments in your thread doubting that we care? The web site says support is available by email because this is truely a global company. If you have a problem at noon your time, China is obviously not available to take your phone call.
Support in the USA has not changed. I, however, am becoming more crotchidy...
Message 4 of 6
Message 5 of 6
I, however, am becoming more crotchidy
Is this actually possible?
I am of course JUST KIDDING. I have nothing but the utmost respect and admiration for the VX support crew. They do their job, and do it very well IMHO. Even when I've been rude and crotchidy
Message 6 of 6
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