CAD/CAM discussion forum > CAD > License Problem - ZWCad 2015

License Problem - ZWCad 2015

    
  Subscribe Topic

Rank: 1

ffranca1021

Newbie

posts: 2

Registered: 2018-2-9

Message 1 of 4

 License Problem - ZWCad 2015
09-02-2018 01:12 . am   |   View his/her posts only
Dear Sirs,

Good day!

We have a ZWCad Professional 2015 license but, unfortunately, our hard drive has burned and we were not able to release the license do to a new installation.

How can we proceed to release this license?

Regards,

Fernando França

Rank: 5Rank: 5

ZWCAD_Support

posts: 138

Registered: 2016-4-14

Message 2 of 4

11-02-2018 08:31 . am   |   View his/her posts only
Reply 1# ffranca1021


Hi,
Do you still have the contact of the sales manager who provided the license to you? If so, please send an email to her or him to apply for a license reset. Thanks.

Rank: 1

ffranca1021

Newbie

posts: 2

Registered: 2018-2-9

Message 3 of 4

06-04-2018 09:56 . pm   |   View his/her posts only
Dear Sirs,

Sorry about the delay on replaing this.

Yes we do have contact, but, when we contact then they said that the release should have been done before removing the software, the problem is that we had and Hard drive problem, it was not possible to remove the license.

How can we proceed?

Regards,

Fernando França

Rank: 5Rank: 5

ZWCAD_Support

posts: 138

Registered: 2016-4-14

Message 4 of 4

08-04-2018 08:43 . am   |   View his/her posts only
Reply 3# ffranca1021


Hi,
You can send an email to hejunhui@zwcad.com. Then we can help you to check the license. Thanks.
See also
X